Owner Rental Program Privacy Policy

Last updated: July 2025

Owner Rental Program (“we,” “us,” or “ORP”) takes your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or use our website (www.ownerrentalprogram.com) and related services (collectively, the “Service”). By using our Service, you agree to the collection and use of your data as described below.

1. Information We Collect

1.1 Personal Information You Provide

  • Contact details: name, email address, phone number, mailing address

  • Account details: username, password

  • Property information: timeshare location, weeks owned, maintenance fees, financing details

  • Communications: messages, form submissions, support requests

1.2 Usage Data

  • Log data: IP address, browser type/version, pages visited, time stamps, referral URLs

  • Device data: device model, operating system, screen resolution

  • Analytics: cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use your personal data to:

  • Provide, maintain, and improve the ORP Service

  • Create and manage your account and profile

  • Conduct Rental Readiness Review, generate revenue estimates, and onboard new properties

  • Communicate with you about bookings, payouts, service updates, and marketing offers

  • Personalize your experience and deliver relevant content

  • Analyze usage trends and optimize site performance

  • Comply with legal obligations and protect against fraud

3. Legal Basis for Processing

  • Contractual necessity: to perform services you request (e.g., onboarding, management)

  • Legitimate interests: to improve our Service, prevent fraud, and manage property listings

  • Consent: where you’ve given clear permission (e.g., marketing communications)

  • Legal compliance: to fulfill regulatory or legal requirements (e.g., tax reporting)

4. How We Share Your Data

We may share your information with:

  • Hospitality & technology partners: channel managers, payment processors, and travel portals (Airbnb, Vrbo, Expedia, our private marketplace) that distribute listings, sync calendars, and handle secure payouts.

  • Marketing & referral partners: co‑branded promotions and affiliate networks that attract qualified guests and drive bookings.

  • Authorities: information shared only when required to comply with lawful requests from courts, regulators, or law‑enforcement agencies.

  • Successors: in connection with a merger, acquisition, or sale of assets, always under strict confidentiality agreements.

We never sell your personal information to third parties.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to:

  • Remember your preferences and login state

  • Measure site performance and traffic sources

  • Deliver targeted advertising and marketing

  • Optimize user experience

You can manage or disable cookies through your browser settings or via our cookie‑consent banner.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Rectify inaccurate or incomplete data

  • Erase your data (“right to be forgotten”)

  • Restrict or object to certain processing

  • Portability: receive your data in a structured, machine‑readable format

  • Withdraw consent: for any processing based solely on your prior consent

To exercise any of these rights, please contact us at Admin@ownerrentalprogram.com.

7. Data Security

We implement industry‑standard technical and organizational measures to protect your data, including:

  • Encryption (TLS/SSL) for data in transit

  • Access controls and secure authentication

  • Regular security assessments and monitoring

  • Secure data centers with physical and logical safeguards

8. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Policy

  • Comply with legal or regulatory obligations

  • Resolve disputes and enforce agreements

Once retention is no longer required, we securely delete or anonymize your data.

9. International Transfers

ORP is based in the United States. If you reside elsewhere, please note your data may be processed in the U.S., where data‑protection laws may differ. We take standard contractual safeguards to ensure an adequate level of protection.

10. Children’s Privacy

Our Service is intended for users aged 18 and over. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently done so, please contact us to request deletion.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised date at the top and, where appropriate, notify you by email or a banner on our site. Continued use of the Service after changes constitutes acceptance of the new Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please reach out:

Owner Rental Program
Email: Admin@ownerrentalprogram.com
Phone: 1‑689-285-7855
Address: 210 N Westmonte Dr. , Altamonte Springs, FL 32714

Thank you for trusting ORP with your data. We are committed to protecting your privacy and delivering exceptional service.